Cancellation Policy
Non Furniture Items: For non-furniture items under Rs. 5000, if you want to cancel the order, if it is not shipped from our warehouse, we levy Rs. 500 or the payment gateway charges whichever is higher as Cancellation charges. If an item has been shipped, the order cannot be cancelled unless the item is damaged or defective. We will offer replacement or refund for any such defective items. Within 15 days of the receipt of the product in our warehouse. This means once the refund is approved, the customer will get the refund within 15 days in his/ her account.
Refund Policy
At Yellow Brick Route, we take pride in the exceptional quality of our handcrafted furniture. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.